Unit 2.2: Paper 1 examination question
(a) Define the following terms: (i) Chain of command [2] Documents who each member of a company reports to, from the founder, owner or CEO to the people who report to them, with each appearing directly below. [2] Award one mark for a partial answer. (ii) Span of control [2] The total number of direct subordinates that a manager can control or manage. This varies depending on the complexity of the work and the size of...