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Unit 2.2: Paper 1 examination question

(a) Define the following terms:(i) Chain of command [2]Documents who each member of a company reports to, from the founder, owner or CEO to the people who report to them, with each appearing directly below. [2] Award one mark for a partial answer.(ii) Span of control [2]The total number of direct subordinates that a manager can control or manage. This varies depending on the complexity of the work and the size of the...

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